First Memorial Funeral Services® Victoria’s management and staff include creative Funeral Directors, Family Service Advisors and knowledgeable Administrative staff. Our aim is to provide professionalism to and satisfaction for our client families, during all aspects of creating meaningful life celebrations and memorialization.
Ryan McLane, General Manager
Ryan McLane was born and raised in rural Saskatchewan. He attended the University of Regina and graduated in 1995 with a Bachelor's Degree in Psychology. He was licensed as a Funeral Director and Embalmer in the Province of Saskatchewan in 1997. He moved to Victoria, BC later that same year and assumed the role of funeral director and Assistant Manager in the Victoria area. He moved to First Memorial Funeral Services in Vancouver in June 2000 where he managed the funeral home until 2003. He then moved to Ocean View Funeral Home and Burial Park in Burnaby where he remained until moving back to Victoria in March 2007. Presently Ryan is the General Manager at First Memorial Funeral Services, Crematorium and Garden of Memories. Ryan is a very kind and genuine individual who enjoys helping and meeting new people. He enjoys staying fit and eating healthy. Ryan enjoys quiet nights with friends and family who are a very important part of his life.
Email: ryan.mclane@sci-us.com
Vera Durda, Assistant Manager
Veronica Durda aka VERA, has joined the team of First Memorial Funeral Services, Fort Street, Victoria September 21, 2009 as assistant manager. She started her career in funeral service in 1979 at the Vernon Funeral Home. In 1995 Vera joined the SCI team in Kelowna. She later moved to First Memorial North Vancouver in 2002 where she assisted the manager for a 2 year period. In February 2004, Vera was chosen the manager of First Memorial Burkeview Chapel, Port Coquitlam where she led the team until September 18th 2009.
Vera is an active Rotarian, she likes to be involved within the community where she lives and works. Challenges and change are areas Vera welcomes, her many interests include reading, walking, and meeting new people. Email: vera.durda@sci-us.com
David Quinlan, Funeral Director
David immigrated to Canada from Ireland in 1970 and started his career in funeral service in 1972 right here in Victoria. His initial duties were to keep the cars and building clean, drive on the occasional funeral service and to be the "in-house" answering service during the closed hours; however, he developed a keen interest in embalming and was eager to learn. This led to a long tour of service with another local funeral home and he started with First Memorial Funeral Services in 1988. David is married and his interests extend to traveling, keeping fit, motorcycling and camping. Email: david.quinlan@sci-us.com

Lori Ann Doucette, Funeral Director
Lori was born and raised in the small outport community of Newtown, Newfoundland. In 1998 Lori graduated with honors from Academy Canada receiving a diploma in Law and Security Administration and began working as an Armed Guard with Securicor Cash Services. 2003 brought a career change for Lori when she was accepted to the Funeral and Allied Heath Services Program at Kingstec College in Kentville, Nova Scotia. After graduating in 2004 with top marks in her class, she was the recipient of the Heritage Memorial Award which recognizes creativity in funeral services. Her apprenticeship program lead her to Sackville, NB and on to Fredericton, NB where she became a licensed Funeral Director. Lori joined SCI and the team at First Memorial Funeral Services in February 2007. Lori is proud of her Newfoundland roots and when not hard at work she enjoys scrap booking, learning how to golf and keeping in touch with her family and friends.
Email: lori.norris@sci-us.com
Helpful Administrative Staff
Candice Unrau: candice.unrau@sci-us.com

Kerrie Ralph: keryn.ralph@sci-us.com
Family Services Advisors
Matthew Ferguson, Pre Arrangement Manager
Matt Ferguson lives with his wife of 20 years and his two teenage daughters on a small hobby farm in Sooke BC. Matt has been the sales manager for First Memorial Funeral Services, Vancouver Island since 1998 and has been in pre-need Funeral and Cemetery service since 1983. Matt has a strong conviction for pre-arrangement, having worked with families at the time of need and seeing first hand the unnecessary burden placed on survivors when no specific wishes or arrangements have been made. Matt’s hobbies include: horseback riding, hiking, fishing and working around the farm. Email: matt.ferguson@sci-us.com
Rosemarie Clark
Rosemarie’s passionate, results-driven service attitude has been key in developing relationships with integrity and respect. She grew up in Montreal and has lived across the country including 9 years in Saskatchewan and 18 years in Victoria where she and her husband raised three children. When not working, she practices yoga, cycles, walks, reads, cooks and enjoys family and friends. Email: rosemarie.clark@sci-us.com
Alicia Thompson
Alicia Thompson was born and raised in the Victoria area, now currently living in Sooke, BC Alicia started with First Memorial Funeral Services in 1999 where she enjoys working with families helping them with their prearrangement needs. Her seven years experience gives her a great understanding and knowledge in all areas of funeral and cemetery planning. Alicia also enjoys meeting with groups and giving group information sessions. She finds meeting and helping families a very rewarding and fulfilling part of her life. In her spare time she enjoys spending time with her family and friends. Her children are very active in hockey and ball and Alicia is very involved in the fund raising aspects of those two sports. Alicia also enjoys playing slow pitch. Email: alicia.thompson@sci-us.com
Sharon Bruton
Sharon has lived in the Western Communities and the Victoria area for most of her life. She has been a Family Service Consultant with First Memorial Funeral Services since 1997. Her experience gives her greater understanding and knowledge in all areas of funeral and cemetery pre-planning. Sharon enjoys traveling the world to see how other cultures live. Please contact Sharon by phone or email her at: sharon.bruton@sci-us.com
Bernice Morris
Bernice appreiciates families and their values. Born and raised on the beautiful west coast, she has been blessed with three children and three grandchildren. Travelling extensively has given her the respect needed to recognize our differences. Her belief in pre-arranging one's funeral came from a personal experience. When not working, Bernice enjoys being outdoors, gardening and walking. Email: bernice.morris@sci-us.com
Susan McMullen
Susan comes to First Memorial after many years of working with the public and has a high standard of customer service. As a Family Service Advisor, Susan looks forward to sharing the benefits of pre-planning funeral and cemetery arrangements with families.
Email: susan.mcmullen@sci-us.com
Lenora MacLeod
Lenora was born and raised on Vancouver Island, BC (Saanich Peninsula) and is now currently living in Saanichton, BC with her husband of fifteen years and their three children. Lenora enjoys working with families and helping them with their funeral and cemetery needs. She enjoys spending time with her family and friends and watching her children in their numerous sporting events. Lenora's hobbies are running, biking, hiking and camping.
Email: lenora.macleod@sci-us.com